main-nav-top (Do Not Edit Here!)

Enter your email address:

Delivered by FeedBurner

Showing posts with label Customer Service Rep jobs in Nigeria. Show all posts
Showing posts with label Customer Service Rep jobs in Nigeria. Show all posts

Tuesday, July 19, 2011

KIA Motors Job Vacancies (8 Positions)

KIA Motors Nigeria - We are the sole distributor of KIA Motors in Nigeria, offering several world class automobile brands: Picanto, Rio, Carens, Cerato, Optima, Cee’d, Soul, Spoilage, Sorento, Mohave and Falcon Buses.

As part of our expansion strategy, we require energetic, dynamic and experienced professionals to fill the below vacant positions.

1.) Admin/HR Officers
Qualification
Minimum of B.Sc./HND in the Social Sciences

Key Attributes
Self discipline
Strong administrative and managerial skills
Integrity
Proactive and problem-solving skill
Good communication skill
Good interpersonal relations

Experience
5-8 years post-graduation experience in similar position

Age: 26 – 35 years


2.) Generator Technician

Qualification
Minimum of OND in automobile engineering

Key Attributes
Good technical knowledge of heavy-duty generator repairs
Good knowledge of heavy-duty generator parts
Proactive
Integrity
Good problem-solving skills
Good inter-personal relations
Ability to work with minimal supervision

Experience
8-10 Heavy duty generator maintenance experience

AGE: 28-35 years


3.) Customer Relationship Executives

Qualification
B.Sc./HND/ in Marketing, Business Administration or other Social Sciences.

Key Attributes
Good customer/interpersonal relations
Good Problem-solving skills
Good communication skill – oral and written
Basic computer skills – Microsoft Word, Excel, Power Point

Experience
Minimum of 2 years experience in Marketing, office administration or mass communication.
Experience in Automobile Industry preferable

AGE: 26 to 32 years


4.) Service Advisors

Qualification
B.Sc/HND/OND in Automobile/Mechanical Engineering

Key Attributes
Good technical knowledge of automobiles – car and passenger vehicles
Good communication skill
Excellent team player
Good inward and outward vehicle movement Control and monitoring skills
Good computer knowledge
Excellent driving skill

Experience
Minimum of 5 years experience, three of which must be as Service Adviser with any Automobile dealer/distribution company

AGE: 35 years and above


5.) Assistant Workshop Managers

Qualification
Minimum of B.Sc/HND/OND in automobile engineering

Key Attributes
Self discipline
Good leadership/Managerial qualities
Technical knowledge of passenger car/commercial car repairs
Good knowledge of vehicle parts
Innovative and forward-looking
Good problem-solving skills
Good inter-personal relations
Good driving skill

Experience
8 – 10 years experience in commercial and passengers
Vehicles. Experience in vehicle as assembly plants is an advantage

Age: 28 – 35 YEARS


6.) Gear Box Expert

Qualification
Minimum of OND/HND in automobile engineering

Key Attributes
Obedience to instruction
Technical knowledge of passenger car/commercial car repairs
Good technical knowledge of manual and automatic gear systems
Good problem-solving skills
Good inter-personal relations
Good driving skill
Ability to work with minimal supervision

Experience:
8-10 years experience in commercial and passengers vehicles.
Experience in vehicle assembly plants is an advantage

AGE: 28-35 YEARS


7.) Sales Managers

Qualification:
Masters Degree/PGD in Marketing or Business Administration

Key Attributes/Skills:
Good communication skill – oral and written
Basic computer skills – Microsoft Word, Excel and Power Point
Good interpersonal relations
Demonstrable Leadership qualities;
Ability to follow prospects through to final conclusion

Experience:
Minimum of 5 years experience in Marketing.
Experience in Automobile Industry preferable

AGE: 26 to 35 years


8.) Auto Mechanics (Diesel)

Qualification:
Minimum of OND in automobile engineering

Key Attributes:
Obedience to instruction
Technical knowledge of passenger car/commercial car
Repairs
Good knowledge of vehicle parts
Aptitude to learn
Good problem-solving skills
Good inter-personal relations
Good driving skill.
Ability to work with minimal supervision

Experience:
8 – 10 years experience in commercial and passengers vehicles.
Experience in vehicle assembly plants is an advantage.

Age: 28 – 35 YEARS

Benefits:
Competitive Salary excellent for Career growth.

Application Deadline
28th July, 2011

Method of Application
Interested and qualified candidates should forward CVs to: jobs@kiamotorsnigeria.com

Friday, July 8, 2011

MTN Nigeria Vacancy for Customer Service Personnel Thursday July 7, 2011

Exciting vacancies currently exist for Customer Service Personnel at Nigeria Telecoms giants, MTN Nigeria.
Locations:
Ilesha, Osun State
Ede, Osun State
Akure, Ondo State.
Requirements:
Candidates must possess B.Sc/HND in any discipline
Must be able to speak English fluently
Must be Customer friendly
Must have good Customer Service skills
To Apply
Interested applicants should send detailed CV and handwritten applications stating choice of location and address to:
The Manager,
MTN Connect Office
47 Oba Adesida Road
Akure, Ondo State.
Application closes on the 29th July, 2011


Wednesday, June 15, 2011

Standard Chartered Bank Nigeria Job Vacancies 2011: Customer Service Manager, Sales Manager

The following Job vacancies exists in Standard Chartered Bank Nigeria
Customer Services Manager,
Transcation Banking Sales Manager, Global Corporates


Click here to Apply for Job

Apply for other jobs

Friday, June 10, 2011

PWC Nigeria (Oil & Gas) Recruits Customer Service Executive Officers, Accountants, Internal Auditors

PricewaterhouseCoopers (PWC) Nigeria - Our Client is an emerging conglomerate with strong presence in the oil and gas sector and a strategic focus on growing a diversified business portfolio spanning all critical sectors (manufacturing, agriculture, mining and distributive trade etc).

The Group is transitioning from largely entrepreneurial to a more institutional governance mode, to enable effectiveness in managing an expanding business portfolio and the challenge of implementing an ambitious growth strategy. These developments have combined to create exciting career opportunities at executive leadership, operational management and professional level positions.

1.) Accountant

Ref Code:
P019
The Role

The focus of this role is to promote sound financial management and accounting practices and ensure accurate analysis, documentation and reporting of financial transactions to enable effective decision-making and management of the divisional operations.
Key Accountabilities
  • Maintains the general ledger and the transaction management processes of the company
  • Analyses business and financial performance
  • Prepares periodic internal management reports and variance analysis
  • Prepares the annual statutory financial reports
  • Collates and analyses inputs into the preparation of annual budgets
  • Monitors and reports on budget performance
  • Reviews and reconciles operational expenditure against budget
  • Reviews and determines the costs of the business processes and services
  • Undertakes profitability analysis to gauge cost effectiveness of business operations
  • Reconciles revenue accounts
  • Analyses and determines the product cost structures and margin contribution to profit
  • Liaises with internal and external auditors
  • Assists in the preparation of comprehensive, proactive and timely cash flow statements and bank reconciliation statements
  • Prepares and maintains the fixed asset register
Skills and Competencies

Good at analyzing and resolving complex financial problems, the person must be competent in the use of computers to enhance work performance, self-motivated, diligent, and enthusiastic with strong business orientation. The person must be very good at capturing and reporting data able to pay attention to details.
Education and Experience
  • First degree with a professional certificate – ACA, ACCA
  • Minimum of 6 years relevant experience
  • A post graduate degree will be an added advantage
2.)  Internal Auditor
Ref Code: P020
The Role

The role makes a significant contribution to the continuous improvement of the Group’s business control policies and processes by monitoring, evaluating and promoting compliance behaviour.
Key Accountabilities

  • Assists in planning and participates in carrying out routine audit of the Group’s business operations
  • Conduct special investigations
  • Analyzes issues and raises audit queries
  • Prepares audit reports
  • Monitors and reports on the implementation of audit recommendations
  • Conducts routine and periodic checks on business unit activities
  • Participates in the development and implementation of internal audit plans and programmes
  • Participates in the review and upgrade of the Group’s business control policies and procedures
  • Assesses compliance with laws, regulations and code of business practices
Skills and Competencies

The person must demonstrate good knowledge of business drivers and risk/control factors in a multi-business environment, strong analytical skills, ability to communicate effectively and competence in the use of computers to deliver work efficiently.

Education and Experience
  • First degree in accounting, finance and economics or related discipline
  • Professional certificate (i.e ACA, ACCA) is an advantage
  • Minimum of 5 years post qualification experience in a multi-national manufacturer
3.)  Customer Care Executive
Ref Code: P021
The Role
This position ensures that customers receive high quality services and issues are resolved in a timely and satisfactory in line with Group’s customer care strategies
Key Accountabilities
  • Implements Customer service policies, procedures and standards for all business unites of the Group
  • Keeps up to date with changes and improvements with the Group’s products and services, and informs customers accordingly
  • Monitors operations in all business units to ensure that customers receive excellent service
  • Log customers’ complaints, and acts to ensure prompt resolution
  • Escalates major customer complaints such as security, theft, accident issues to the Head of department
  • Works with the Human Resource department to organise programmes to train staff on high level customer service delivery
  • Maintains effective relationships with existing and potential customers in the most effective, efficient and professional manner
  • Maintains relevant hard and electronic copies of customer files
  • Provides weekly report on all activities to the Head – Customer Care
Skills and Competencies
Good under time pressure and able to take and provide feedback in a pleasant and positive manner, the person for this job must have good interpersonal, problem solving and computer service skills and sound grasps of the Group’s business philosophy, products and services, skills
Education and Experience
  • First degree in Marketing, Business Administration or a Social Science discipline
  • Membership of professional bodies in customer care e.g. Customer Care Institute
  • 3 years experience in the customer service function of a similar organisation.
Application Deadline 21st June 2011

Method of Application

If you meet the requirements above, please forward your application and a copy of your resume electronically to clientrecruit@ng.pwc.com quoting the relevant reference code for the position applied at the right-hand corner.
Apply for other jobs.

 

Copyright @ 2013 Fresh gists.

Designed by Templateify & Sponsored By Twigplay